Working in payroll, administration and procurement at FTS Resolve

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Working in payroll, administration and procurement at FTS Resolve

Alfio Miceli is FTS Resolve’s ultra-organised payroll, administration and procurement manager. From streamlining business and payroll processes to liaising with project managers and ensuring client deadlines are met, Alfio is a vital part of the FTS team. He explains what it’s like working in finance and administration at FTS.

What does your role as payroll, administration and procurement manager involve?

I take care of payroll for the whole company, making sure everyone gets paid on time, which is an important responsibility – I imagine I wouldn’t be too popular if something went wrong. It’s a vital part of the business.

My role also involves procuring any stock or plant we need, as well as helping our field workers and project managers on a day to day basis, ensuring we meet our deadlines. Whether it’s creating “dials” (dial before you dig enquiries), assisting with invoicing, or creating completion packs, I love that I get to work with and help out the broader team.

What does your average workday look like?

My average workday involves completing our company payroll – generally at the beginning of the week, then into more admin and procurement-based tasks throughout the week.

What do you like about your role at FTS Resolve?

I like that my role is everchanging, which means that I’m not just stuck doing one thing all the time. I’ve had the opportunity to diversify my role over the years, and now have the ability to help out our other admin staff with the knowledge I’ve previously gained, which I really enjoy.

There’s also a lot of responsibility handed to me, in making sure that people get paid on time and also that our records are accurate and up to date, which is not something I take lightly. For example, I was tasked with streamlining our entire payroll process, which involved going back through all our records – it was a massive task! But afterwards I really felt like I had made a difference to the business.

How long have you been working at FTS?

I have been working at FTS since April 2015. I was lucky enough to land the role straight out of uni and have learnt a lot since I first started.

What is the FTS team culture like?

The culture is fantastic. We’re all treated with respect and given the chance to grow not only as employees but also as individuals. I think it’s safe to say I was a bit shy when I first started here, but you’re made to feel really valued and they encourage you to share your opinion and expertise, which just shows FTS has a culture of respect and values.

We’re a tight knit team and often have BBQs, breakfasts and events; it’s nice to have the opportunity to get to know the team outside of our standard day to day roles.

How do you think FTS differs from other employers in the industry?

I feel FTS differs from other workplaces because you get the sense that you’re important and appreciated, not just another cog in the wheel. Management has the confidence in us to succeed and gives us opportunities to develop and diversify our skill sets.

It’s also a flexible working environment, so if you need to work different hours to the norm, they’ll try and accommodate that.

What advice would you give to someone else pursuing a career in payroll, admin and procurement management?

Give it a go, because it can lead to so much more than you would imagine, especially at FTS. Being adaptable and open minded is important too, because the role can change a lot, which might be intimidating at first, but it keeps you on your toes. If you like having to put your thinking cap on, it can be a really rewarding career.

Interested in working at FTS Resolve? Get in touch today to see what positions are currently available.


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